However, you must first call customer service at 1-877-805-BAGS (2247) or send an e-mail to firstname.lastname@example.org to request an RMA. If sending an e-mail, please write "Return" in the header and include the following information in the body of the e-mail:
- Order Number
- Items to be Returned
- Phone Number
Regretfully, after 14 days we cannot accept returns under any circumstances.
* Note: If you received your order under a "free shipping" promotion, the shipping charges we incurred to ship you our products will be subtracted from your total refund.